What we do

By providing a “Fresh Eyes” approach, WCS provides expertise for healthcare facilities as it relates to:

Healthcare Environmental Services.

  • FTE Evaluations – are you staffed correctly to provide the outcomes desired?
  • Quality Analysis Evaluation – is your housekeeping quality commensurate with your FTE count and where you want your quality to be? We use our own Quality Evaluation forms, not ones generated by your current staff.
  • In-house vs. Contract Management Evaluations – should you stay in house or bid out your service?
  • RFP Bid Management – we can review, write and manage the entire Hospital Environmental Services RFP process.
  • Training Assessment Evaluation – is training an integral part of your Hospital Housekeeping Services? Is their great initial and on-going training taking place?
  • Green Cleaning Assessment – are you looking to become more “environmentally friendly” in your Hospital Housekeeping Services? Let us help you join the “greening of America” with programs that help you and your community.
  • Supply Chain Management Evaluation – we evaluate the products and equipment used and the associated spend. Are your Hospital Housekeeping Services costs in line with industry standards?
  • Contract Management Evaluation – is your contracted EVS management company providing what you are paying them to deliver?
  • Short Term Management Solutions – let us provide you with an interim Hospital Environmental Services Manager.

OTHER SERVICES:

  • Customer Satisfaction Surveys – we take a look at your internal customer (the nurses, administrators, doctors, etc.) to assess their level of satisfaction of the services provided. We get honest feedback as an independent, impartial on-looker.
  • Patient Transportation Services – providing FTE Assessments and In-House vs Contract Management Assessments
  • Laundry / Linen Management Services – reviewing the entire Laundry / Linen Supply chain to determine correct PAR levels, turns and scheduling.

Other Service Evaluations and Programs Through Affiliate Companies:

  • Hospital Food Services
  • Healthcare Infectious Waste Management
  • Hospital Gounds Care evaluations and "Greenscape" solutions

 

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